A 99.9% Server Uptime
The chief benefit of establishing your own shared hosting platform is that you do not need to be worried about compatibility issues – you configure a special set of software tools in such a way so as to be compatible with a defined set of hardware components. The outcome is something a lot more solid and reliable, because there are fewer potential risks of failure. We have built our cloud hosting platform atop proven hardware elements in addition to a seriously tweaked version of Security–Enhanced Linux in an attempt to create a fully risk–free environment for your websites.
For this reason, with each of our Linux shared hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s vital that you also build your own network architecture. Because of this, we built a custom internal network in all our datacenter facilities. Relying on top–hole Juniper switches and routers, our internal network allows for hyper–fast data transfer speeds and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which web hosting service you have picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at stake, you cannot feel truly safe. That’s the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel pleased with our service or if you want to get a more powerful web hosting solution, like a VPS servers or even a Linux dedicated service – we will give you your money back in full, without hidden fees or return taxes.
24/7 Technical Support
If you have ever had to wait around for hours to receive a reply, you’re probably aware of how exasperating this can be, particularly if your site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be here and they will answer you in less than 60 minutes. And the best thing is that their average ticket response time is below twenty minutes!