Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Control Panel you’ll find a comprehensive Help section featuring multiple instructional articles and frequently asked questions. They are answered by our support team of skillful techs. Just type in your question and our clever system will offer you the best possible answer.

  • Top quality support service

  • Educational Videos

  • For those of you who want to find out how to fix a regularly experienced problem by watching an instructional video, we’ve added a collection of video tutorials to our Web Control Panel. All the video lessons are very short and easy to follow. They offer you visual demonstrations of various web site management tasks.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock technical support service and a sixty–minute ticket response guarantee. Our professional techs will be at your disposal 24x7 to respond to your queries and to remedy any issue that you may face. Just open a helpdesk ticket from the Help section and we’ll reply without any delay at all.