Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all our Linux shared hosting packages, meaning each individual advice question you submit is going to be answered to in only one hour maximum. Our support crew members have been qualified to very quickly correct any situation and to offer you timely guidance on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a team of competent techs that are able to reply to your questions immediately. You can easily speak to the tech support team crew by starting a support ticket from your Web Control Panel or by submitting us an e–mail message. On working days, you can also call us on the phone or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Growtech IT’s Control Panel delivers a complete practical knowledge base which is integrated into all sections. In each section, you will find a Help control key that will load for you a group of step–by–step guides on how to make use of a certain element or carry out a particular action. In addition, we have prepared educational clips so you might get a better idea of the Control Panel’s interface.