1 hour ticket response
Our team of customer service technicians is focused on offering fast answers to all your questions. We’ll examine your trouble ticket the moment it’s been received and will get back to you with a solution to your problem within less than 1 hour after the tech support ticket submission. In fact, our average tech support ticket response time is 20 minutes.
A Premium Technical Support Service
Our help desk staff representatives possess extensive experience in the Linux shared hosting sphere and are skilled enough to come up with a swift answer to your problem. If, however, the problem at hand is not within the competence of a support technician, the client support ticket will be forwarded to a programmer or admin for further assistance.
An Intuitive Help Center Section
In the Web Control Panel you will find an intuitive Help section where you can get quick tips on how to use our hosting services. You can see the answers to your questions in our F.A.Q. section, find more info in the web hosting account management articles or check our how–to video tutorials.