Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Response Warranty

  • Our crew of specialists will do their best to respond to your help tickets in approximately 1 hour. If, however, the problem you have encountered needs the assistance of the Admin =Team,= we are going to send the ticket to the technician in charge and will submit a note to let you know.

  • Top quality support service

  • Qualified Client Assistance Service

  • We will offer you around the clock customer help via a turbo–fast ticketing solution included in your Control Panel. You can contact us whenever you want about any of the apps that come pre–installed on the virtual server, including the selected Linux distribution, the server admin panel and our custom made Web Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Control Panel that is included with no charge with your VPS provides you with an inbuilt knowledge base. One can find a range of comprehensive how to content articles and a range of step by step video lessons that illustrate all the necessary website supervision duties. You can obtain them by hitting the Help or Video buttons in the top right corner of each Control Panel section.